Two Merson Group divisions have delivered a comprehensive overhaul of the wayfinding scheme at Edinburgh’s Waverley station.
In January 2013 our wayfinding division MSD was appointed by Lawrence Creative (Network Rail’s appointed project delivery company) to carry out an extensive audit and journey mapping process followed by the development of an improved wayfinding strategy.
The audit identified the need to rationalise sign types and quantities of signage at the station in order to de-clutter and streamline information flow. When implemented this would aid simpler navigation and improve the passenger experience. MSD then prepared a detailed delivery document containing the final construction design and specifications for a newly proposed signage scheme.
Following the completion of the wayfinding and sign design phase, our signage manufacture and installation division Merson Signs was appointed to implement the new signage package.
The package included the manufacture and installation of six large suspended cubes displaying directional signage, and five information totems each with a map displaying an exploded view of the surrounding area. Our remit for this project wasn't just to improve pedestrian flow, but also to enhance the station’s “welcome message”. This was achieved by the installation of new station entrance signage utilising LED illuminated letters.
Most of the signage at Waverley was installed during normal operating hours, which meant our specialist rail installation teams were working in a live rail environment. All Merson Signs installers are LUCAS and PTS trained to ensure that they work safely in these conditions.
As this project draws to a close we’re delighted to be continuing our work at Waverley as further improvements are made to the station over the coming months.
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